FAQ

We’ve answered some of the most common questions below to help make your shopping experience with Fashyv simple, clear, and convenient.

Where is Fashyv located?

Fashyv operates from the United States. Our business address is:

1738 Paulding Ave, Bronx, New York 10462, United States

Do you offer free shipping?

Yes. We offer free standard shipping on all orders within the United States.

There is no minimum purchase required to qualify for free standard shipping.

How long does delivery take?

Orders are generally processed within 1–2 business days, Monday through Friday.

After processing, standard shipping typically takes 8–9 business days.

Total estimated delivery time: 9–11 business days (Monday to Friday).

Please note that delivery estimates may vary due to carrier delays, weather, holidays, or other circumstances beyond our control.

Will I receive an order confirmation email?

Yes. Once your order has been successfully placed, you will receive an order confirmation email containing your order details.

If you do not see the email, please check your spam or junk folder.

Do you provide order tracking?

Yes. Once your order has been shipped, we will send you a shipping confirmation email with your tracking information.

Tracking details are generally available within 24–48 hours after shipment.

What is Fashyv’s Return Policy?

Fashyv accepts eligible return requests within 30 days of receiving your order.

For complete information about return eligibility, the return process, refunds, and exchanges, please review our Return & Refund Policy on the website.

How can I request a return?

To request a return, please contact our support team at support@fashyv.shop.

Please include your order number and the reason for your return so our team can assist you more efficiently.

Are there any items that cannot be returned?

Some Items marked as Final Sale are not eligible for return or refund..

Returned products should be unused, unworn, and unwashed, with their original tags and packaging where applicable. Please review our Return & Refund Policy for the complete requirements.

Customer Support

If you have any questions or need assistance with an order, our support team is happy to help:

Address: 1738 Paulding Ave, Bronx, New York 10462, United States

Phone: +1 332 248-3264

Email: support@fashyv.shop

We’re committed to providing helpful and friendly customer support and making your shopping experience with Fashyv as smooth as possible.